TraceFlow for Jira – Documentation

Overview

TraceFlow for Jira helps teams explore, filter and export Jira issue change history directly from the project view.

The app provides a clear audit trail for Jira issues, including workflow transitions, assignee updates, parent changes and other field updates. Users can review issue history in table or timeline view and export structured Excel reports for audit, traceability and project reporting.

Project audit viewReview project issues and audit indicators from one place.

Timeline and table viewsUnderstand how each issue evolved over time.

Structured Excel reportsExport selected issues, visible results or full audit data.

Key Features

View Jira issue change history from the project view
Search and filter project issues
Review issue history in table view
Review issue changes in timeline view
Filter history events by field or change type
Export selected issues to Excel
Export visible results to Excel
Export full project audit data to Excel
Generate structured audit reports for traceability and reporting

Accessing the App

After installation, TraceFlow is available from the Jira project view.

Open Jira.
Go to a project.
Open the project sidebar.
Click TraceFlow.
The app will display project issues, audit indicators and export options.

Project Audit View

The main TraceFlow screen provides a project-level overview of issue activity.

Total issues included in the audit
Total change events
Total status changes
Search and filter options
Issue list with current status, assignee and history event count
Access to each issue’s detailed change history

Viewing Issue History

Open TraceFlow from a Jira project.
Find the issue using the search or filters.
Expand the issue row.
Review the change history in table or timeline mode.

The history view may include status updates, assignee changes, parent issue changes, priority changes, summary or description updates and other Jira field updates.

Table View and Timeline View

Table View

Table view displays issue history in a structured format with date, author, change type, field, previous value and new value.

Timeline View

Timeline view displays issue changes in chronological order and helps users understand how an issue evolved over time.

Filters

TraceFlow provides filtering options to help users focus on the most relevant changes.

Issue key
Summary
Status
Assignee
Date range
Change type
Field

Available field filters depend on the actual fields present in the issue history.

Export Options

TraceFlow allows users to export issue audit data to Excel. Available export options may include selected issues, visible results, full project audit, issue history and status timeline.

Excel Export Structure

TraceFlow exports structured Excel reports. Depending on the selected export option, the file may include Issues Summary, History Events, Status Timeline, Metrics and Export Metadata sheets.

Permissions

TraceFlow respects Jira permissions.

Users can only view and export issues that they are allowed to access in Jira. The app does not bypass Jira project permissions, issue security schemes or user access restrictions.

Data Handling

TraceFlow reads Jira issue and changelog data to display audit information and generate exports. The app is designed to avoid unnecessary storage of customer data. Excel exports are generated based on user action and contain only data accessible to the current user.

For more information, please refer to the Data Security and Privacy Statement.

Support

For support, questions or issue reporting, please contact:

ValueIT Support
contact@valueit.ma

When contacting support, please include the Jira site URL, project key, issue key if relevant, description of the problem, screenshot if possible and steps to reproduce the issue.

Vendor

TraceFlow for Jira is provided by ValueIT.

ValueIT is a digital transformation and technology consulting company helping organizations get more value from Jira, Jira Service Management, Confluence and the Atlassian ecosystem.